FAQ Category Archives

Yes, there is. The DRMK-77 KVM brackets accessory kit must be used for mounting Dell KVM and the KMM LED console in the same rack U-space. This part is not included with the Dell KMM LED Console and must beContinue reading “Is there any additional hardware needed to mount KMM Led Console and a Dell KVM in the same U-space?”

  Avocent vs Dell logo when accessing a switch Maintenance skus are separate (3 yr standard vs options for 3,4,and 5 year and silver/gold).  More information about support options. New Switches are supported by Avocent while legacy switches will continueContinue reading “What changes will I notice when using the new switch line?”

Legacy switches are supported by Dell until the end of their service contract. www.dell.com/support. The best location to find firmware and release notes is  here at the DellKVM.com downloads tab where there are links to the available current and past firmware and releaseContinue reading “Who is supporting my Dell switch?”

Legacy Dell Digital Switches will continue to use the Dell RCS Software, however, the new line of Dell Digital Switches will not be supported. To have central management of your switch environment it is recommended to move to the industryContinue reading “Can I still use my Dell RCS (Remote Console Software)?”

The new line of Server Interface PODs or IQs is Avocent Branded. The previous generation of Dell Branded Server Interface Pods or SIPs will be compatible with the new line of Dell KVM Switches so you can use your existingContinue reading “I have a bunch of leftover Dell Branded SIPs and PEMs. Will these work with my new switch(s)?”

The new line of Dell Digital Switches are compatible but for tiering the new line of Dell switch must be the primary or master switch in the tier.