I have lost/forgotten my OSCAR security password. Is there a backdoor password?
The OSCAR interface allows you to protect your system with a screen saver password. The screen saver mode engages and access is prohibited until the appropriate password is entered to reactivate the system. By typing Help in the password dialog, you are directed to Dell Technical Support. From here they will require the 16 Digit Device hex (example: 520391-001C6D-0000) and Device Serial/Service Tag (Example: 00:E0:86:04:83:74) that can be found on the bottom of the appliance.
Dell 2160AS/180AS & 2161DS
Their is a reset backdoor password which Dell Technical Support is able to provide.
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