FAQ Category Archives

Will a Remote Access Key enabled Server Console switch be comparable to a Remote Console Switch?

No, the Server Consoles with an installed Remote Access Key only provides a single secure digital channel for remote access to connected servers, whereas the Remote Console Switches provide 2 – 4 secure digital channels (depending on the model) forContinue reading “Will a Remote Access Key enabled Server Console switch be comparable to a Remote Console Switch?”

Is the Remote Access Key like a USB thumb drive?

No, although the Remote Access Key is installed in one of the USB ports of the Server Console switch, it is not a portable USB storage device. The Remote Access Key is a hardware license key that simply ‘unlocks’ theContinue reading “Is the Remote Access Key like a USB thumb drive?”

Does the Remote Access Key have to remain plugged in to get remote access.

Yes, if the Remote Access Key is unplugged, the remote connection will be disconnected and the user console will display a message indicating that the Remote Access Key has been disconnected.

Can the Remote Access Key enable more than one KVM at a time.

No, a Remote Access Key enables only one analog Server Console KVM switch at a time; however, the Remote Access Key can be freely moved between multiple Server Console switches and can provide one remote digital channel to 1-of-8 connectedContinue reading “Can the Remote Access Key enable more than one KVM at a time.”