The Console Switch may be encountering a duplex mismatch on the network. RULE: The settings of the Console Switch and the Network Switch port to which it is connected must be set identically. RULE: If the Console Switch has been in useContinue reading “When using a remote session, the video and mouse performance is poor and there are frame errors on the network.”
The Sun keys will translate to a PS/2 keyboard when the Scroll Lock is on. The following table shows the translations for a PS/2 keyboard to a Sun computer. Key Sun F1 Stop F2 Again F3 Props F4 Undo F5Continue reading “What are the Sun keyboard translation keys when using a PS/2 keyboard on the local port?”
On servers running a Windows OS Dell Digital KVM units are capable of a maximum resolution of 1600×1200 in Full Screen Mode or 1680×1050 in Widescreen Mode when using any USB2 SIP. The charts below illustrate the maximum resolutions possibleContinue reading “What are the maximum resolution settings possible for Dell PowerEdge KVM units?”
The Out of Warranty repair process for End of Life (EOL) switches is for the following products listed below. This is for Dell customers who have EOL/OOW switches that Dell currently no longer sell and support. Depending on hardware availabilityContinue reading “Out of Warranty Repair for EOL Products”
Question: The mouse on the target system will not synchronize with the client pointer on the Dell Remote Console Switch Software. Answer: Due to the digitizing process taking place in the 4161DS/2161DS-2/2161DS Console Switch, mouse acceleration must be removed from the targetContinue reading “Mouse Synchronization Issues”
If a user enters an invalid password five consecutive times, the Security Lock-Out feature will temporarily disable that account. If a user attempts to log in again, the software client application displays an appropriate error message. A server console switchContinue reading “Is there a Security lockout feature where if a user attempts to break in to the switch with an invalid username and password?”
Dell 2161DS-2/4161DS The OSCAR interface allows you to protect your system with a screen saver password. The screen saver mode engages and access is prohibited until the appropriate password is entered to reactivate the system. By typing Help in the password dialog,Continue reading “I have lost/forgotten my OSCAR security password. Is there a backdoor password?”
The Dell KVM over IP appliance may be encountering a duplex mismatch on the network between the ethernet/network switch and the appliance itself. RULE: The settings of the Dell KVM over IP appliance and the Ethernet/Network Switch port to which itContinue reading “Experiencing poor video and mouse performance, How can I fix this?”
Yes. The 2161AD is capable of local to local sharing. The settings for this function are available within the OSCAR menu under the SETUP section. Only 2 users can share the same session at any given time.
Yes. All current models of the Dell KVM product line offer TAA compliant units.