FAQ Category Archives

Mouse Synchronization Issues

Question: The mouse on the target system will not synchronize with the client pointer on the Dell Remote Console Switch Software. Answer: Due to the digitizing process taking place in the 4161DS/2161DS-2/2161DS Console Switch, mouse acceleration must be removed from the targetContinue reading “Mouse Synchronization Issues”

Is there a Security lockout feature where if a user attempts to break in to the switch with an invalid username and password?

If a user enters an invalid password five consecutive times, the Security Lock-Out feature will temporarily disable that account. If a user attempts to log in again, the software client application displays an appropriate error message. A server console switchContinue reading “Is there a Security lockout feature where if a user attempts to break in to the switch with an invalid username and password?”

I have lost/forgotten my OSCAR security password. Is there a backdoor password?

Dell 2161DS-2/4161DS The OSCAR interface allows you to protect your system with a screen saver password. The screen saver mode engages and access is prohibited until the appropriate password is entered to reactivate the system. By typing Help in the password dialog,Continue reading “I have lost/forgotten my OSCAR security password. Is there a backdoor password?”

Experiencing poor video and mouse performance, How can I fix this?

The Dell KVM over IP appliance may be encountering a duplex mismatch on the network between the  ethernet/network switch and the appliance itself. RULE: The settings of the Dell KVM over IP appliance and the Ethernet/Network Switch port to which itContinue reading “Experiencing poor video and mouse performance, How can I fix this?”

Can you share multiple users on a server at the same time (share mode)?

Yes. The 2161AD is capable of local to local sharing. The settings for this function are available within the OSCAR menu under the SETUP section. Only 2 users can share the same session at any given time.

Are all Dell KVM Switches TAA compliant?

Yes. All current models of the Dell KVM product line offer TAA compliant units.