FAQ Category Archives

How many simultaneous KVM sessions can be active at the same time

2161AD: 1 remote IP w/ Remote Access Key and 2 local (3 simultaneous) 1081AD: 1 remote IP w/ Remote Access Key and 1 local (2 simultaneous)

Does the KVM over IP appliance use SSL encryption?

Yes, 128 BIT SSL Encryption. You may configure the different set of Encryption Levels within the RCS management panel. You may set the encryption level for video and mouse at 128, DES, 3DES.

Do the Dell 4322DS, 2162DS and 1082DS Support any IPDUs?

Yes.  The latest generation of Dell IP KVM units will support the following Intelligent Power Distribution Units (IPDUs) with a direct connection via cat5 cable.   Avocent PM10 Avocent PM20 Avocent PM1000 Avocent PM2000 Avocent PM3000 ServerTech Switched CDU DellContinue reading “Do the Dell 4322DS, 2162DS and 1082DS Support any IPDUs?”

Cisco/Sun connectivity from Dell (4161DS, 2161DS-2 and 2321DS) KVMIP switches

Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 In order to connect to a RJ-45 Cisco/SUN serial port the following part numbers are required:   1. AVRIQ-SRL (A0241312) 2. UPD-AM (A0388097)- Supports 4 AVRIQ-SRL adapters 3. ADB0037- DB9 male toContinue reading “Cisco/Sun connectivity from Dell (4161DS, 2161DS-2 and 2321DS) KVMIP switches”

Cascading Digital Switches Together (4161DS, 2161DS-2 and 2321DS)

Cascading a digital switch to another digital switch isn’t supported and will not work properly in a seamless configuration because the switch is design to sit on a network so the avocent cascading protocol wasn’t installed on the local portContinue reading “Cascading Digital Switches Together (4161DS, 2161DS-2 and 2321DS)”

Can you cascade multiple digital switches?

Yes. Both Digital and Analog Dell KVM switches can be cascaded together. This cascade can only be for 1 tier (Primary with a Secondary behind it)

When using a remote session, the video and mouse performance is poor and there are frame errors on the network.

The Console Switch may be encountering a duplex mismatch on the network. RULE: The settings of the Console Switch and the Network Switch port to which it is connected must be set identically. RULE: If the Console Switch has been in useContinue reading “When using a remote session, the video and mouse performance is poor and there are frame errors on the network.”

What are the Sun keyboard translation keys when using a PS/2 keyboard on the local port?

The Sun keys will translate to a PS/2 keyboard when the Scroll Lock is on. The following table shows the translations for a PS/2 keyboard to a Sun computer. Key  Sun  F1 Stop F2 Again F3 Props F4 Undo F5Continue reading “What are the Sun keyboard translation keys when using a PS/2 keyboard on the local port?”

What are the maximum resolution settings possible for Dell PowerEdge KVM units?

On servers running a Windows OS Dell Digital KVM units are capable of a maximum resolution of 1600×1200 in Full Screen Mode or 1680×1050 in Widescreen Mode when using any USB2 SIP.  The charts below illustrate the maximum resolutions possibleContinue reading “What are the maximum resolution settings possible for Dell PowerEdge KVM units?”

Out of Warranty Repair for EOL Products

The Out of Warranty repair process for End of Life (EOL) switches is for the following products listed below. This is for Dell customers who have EOL/OOW switches that Dell currently no longer sell and support. Depending on hardware availabilityContinue reading “Out of Warranty Repair for EOL Products”